Download e-book for iPad: Sorting Letters, Sorting Lives: Delivering Diversity in the by Linda B. Benbow

By Linda B. Benbow

ISBN-10: 0739134744

ISBN-13: 9780739134740

Sorting Letters, Sorting Lives deals an exam of a office that for a few years has hired an awfully various team: the USA Postal provider. within the post-civil rights period, the Postal provider took a number one position in handling a various crew, looking to recognize and honor different teams and cultures represented between its group. The USPS has continually been searching for how one can encourage its staff, to create a feeling of equity and belonging, and to reduce interpersonal and inter-group conflicts. Linda Benbow examines the organizational tradition and degrees of range present in an city usa Postal carrier mail processing facility. She indicates how worker perceptions of social adjustments and their interactions with coworkers give a contribution to their id and paintings existence in the association. portray special pictures of race, social classification, and gender in a mail processing facility, Benbow seems to be at methods staff of various backgrounds relateto each other, determining the problems and events that galvanize clash, the ways in which individuals view each other, and the forces and methods that mitigate and conciliate conflicts. This richly specified account of a traditionally diversified city submit place of work offers a desirable examine the dynamics of race and gender within the workplace.

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Sorting Letters, Sorting Lives: Delivering Diversity in the United States Postal Service by Linda B. Benbow

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